Refund policy
Return & Refund Policy
Thank you for shopping with DARK OMENS LLC. Please read our Return & Refund Policy carefully before making a purchase.
All Sales Are Final
Due to the nature of our products and to maintain quality and fairness, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed.
Store Credit for Errors on Our End
While we do not offer returns or refunds, we are committed to making things right if we make a mistake.
If you receive:
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The wrong item
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A defective item
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An item that does not match what you ordered due to our error
You may be eligible for exclusive store credit.
Store Credit Details
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Store credit will be issued only in cases of verified errors on our end
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Store credit has no cash value and cannot be transferred
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Store credit must be used on future purchases at DARK OMENS LLC
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Shipping fees are non-refundable
How to Request Store Credit
To request store credit, please contact us within 5 calendar days of receiving your order and include:
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Your order number
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Clear photos of the item(s) received
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A brief description of the issue
Requests submitted after this time frame may not be eligible.
Final Notes
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We are not responsible for incorrect sizing, color preferences, or buyer’s remorse
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Please review product descriptions and size charts carefully before placing your order
By completing a purchase on our website, you acknowledge and agree to this Return & Refund Policy